Admission
Admission is only permitted after registering at reception.
Under 18s must be accompanied by their parents or legal guardians.
Unsupervised minors must have a letter of authorisation from their parents or legal guardian.
Arrivals and departures
Late arrivals must notify the campsite/park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
Units will be allocated on arrival.
Dogs
Dogs must be kept on leads and supervised at all times.
Fouling must be cleaned up immediately.
Guide dogs are allowed on site free of charge.
We do not accept breeds/crossbreeds listed in the Dangerous Dogs Act.
General
No ball games allowed.
All damages must be paid for.
Guests are asked to avoid any noise or nuisance that may disturb other clients.
In the event of a complaint, please speak to the reception immediately. Complaints which are not brought to our attention during your stay cannot be dealt with once you have left the site.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Occupancy
Occupancy cannot exceed the number stated on the booking form.
Pitches
Dirty water, rubbish and any waste must be disposed of in the indicated areas.
Please be considerate of the natural surroundings, plants and trees. It is forbidden to put nails/tent pegs in trees and to cut any branches.
Please keep your pitch and the facilities tidy and clean.
The establishment is not liable for any damages to guests’ equipment.
Washing must be done in the allocated area provided (cars included).
You must follow the management directives when pitching your tent/unit and related equipment.
Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Children must be supervised by their parents at all times.
Fire extinguishers and first aid kits are available on site.
Vehicles
Commercial vehicles (a vehicle used for carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
The speed limit is 5mph.
Visitors
Hosts are responsible for their behaviour.
Cancellation Policy
The Cancellation Policy is subject to the discretion of the Owner and Warden of the Caravan Park.
Cancellations made 14 days or more in advance of the due date, will receive a 100% refund.
Cancellations made within 3-13 days of the due date will incur a 25% fee of the full amount.
Cancellations made within 48 hours of the due date will incur a 50% fee of the full amount.
a ‘no show’ will result in the loss of the booking, and 100% cancellation fee.